Shopify POS Launch and Operations

Effectively set up and manage POS hardware, train staff, execute operations, and optimize growth for seamless business operations. To earn this badge, pass a proctored assessment that tests your knowledge of the Shopify POS Launch and Operations learning path content.

Cancel Apply

rate limit

Code not recognized.

Learning path included

Proctored assessment

Verified Skills Badge

Please note: you can access this learning path without the Verified Skill Badge here.

About this badge

As a candidate for this badge, you should have a comprehensive understanding of setting up and configuring Shopify POS, selecting and setting up hardware and payments, training and managing staff, executing common operational tasks, and optimizing growth within the Shopify POS system.

We recommend you complete all the courses in the learning path prior to attempting the assessment.

This is not an open-book test. No materials can be referenced during the assessment.

Assessment overview

  • A score of 80% will earn a Shopify Verified Skill badge shareable via Credly.
  • The assessment consists of 40 scored questions and will take approximately 60 minutes to complete. There is no time limit for the assessment.
  • Assessments may contain up to 10 additional unscored questions that do not impact your results. These are inserted randomly into the assessment to gather data for future testing.
  • Badges are valid for two years from the date of successful completion.
  • Please visit the Help page for more information on earning and sharing your badge

Assessment breakdown

Setting up and configuring Shopify POS 16%

  • Describe how to access Retail Support.
  • Explain the main concerns with migrating data.
  • Describe admin settings configuration options.
  • Explain the main steps to set up the Shopify POS app.
  • Troubleshoot the POS app.

Selecting and setting up hardware and payments 36%

  • Describe the hardware options available for Shopify POS.
  • Identify the main steps and available resources for selecting and configuring hardware.
  • Identify the considerations when choosing hardware.
  • Describe the features and functionality of POS Go.
  • Describe the main elements of Shopify POS Payments.
  • Explain why external payment processors are not desirable.
  • Identify limitations to Shopify POS Payments.
  • Describe the periphery hardware and accessories available for Shopify POS.
  • Explain Shop Pay.

Training and managing staff 10%

  • Identify the main topics for merchant and staff training.
  • Explain Shopify features that support staff management.
  • Address common problems/questions with managing staff.

Executing common operational tasks 17%

  • Identify the elements of effective Unified Commerce selling.
  • Describe effective inventory management processes.
  • Identify common tasks in the checkout/sales workflow.
  • Identify Shopify product management tools.

Optimizing Shopify POS 21%

  • Identify Shopify POS features that support customer management.
  • Explain the value of customer profiles.
  • Explain how to leverage under-used Shopify POS features to increase customer conversions.
  • Identify options for Shopify POS analytics and reporting.
  • Explain how to use analytics and reporting to optimize business.
  • Explain how the functionality of POS can be extended through apps.
  • Explain how to use Shopify POS features to support marketing efforts.