Working with Merchants

Working with Merchants

Be prepared to work with Shopify merchants of all types.

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About this course

Working with Merchants is a key part of being a Shopify Partner. This course will identify the different merchants that use Shopify, how to connect with them using a Portfolio and the Partner Directory, and how to provide a consistent experience using Shopify Best Practices. Be prepared to work with Merchants of all sorts after completing this course.

By the end of this course, you will be able to: 

  • Identify the different types of merchants in the Shopify Ecosystem.
  • Connect with merchant clients with a Partner Portfolio, or with the Partner Directory.
  • Provide a consistent experience when working with Merchants using Shopify best practices.

Curriculum30 min

  • The types of merchants
  • Connecting with merchants
  • Best practices for working with merchants
  • Identifying a merchant’s needs and goals
  • Wrapping up and next steps
  • Course feedback

About this course

Working with Merchants is a key part of being a Shopify Partner. This course will identify the different merchants that use Shopify, how to connect with them using a Portfolio and the Partner Directory, and how to provide a consistent experience using Shopify Best Practices. Be prepared to work with Merchants of all sorts after completing this course.

By the end of this course, you will be able to: 

  • Identify the different types of merchants in the Shopify Ecosystem.
  • Connect with merchant clients with a Partner Portfolio, or with the Partner Directory.
  • Provide a consistent experience when working with Merchants using Shopify best practices.

Curriculum30 min

  • The types of merchants
  • Connecting with merchants
  • Best practices for working with merchants
  • Identifying a merchant’s needs and goals
  • Wrapping up and next steps
  • Course feedback